Articles
Here are some of the internationally recognized business experts who wrote about Amil in their books:
"If ever it could be truly said that a company is information- driven, it is Amil."
-Stan Rapp, Beyond MaxiMarketing
Amil is part of a healthcare operation that serves over 1,300,000 people in Brazil, Argentina, Nevada and now Texas. In the 10 year period from 1982 to 1992 while the Brazilian economy grew only 2% and the healthcare sector grew only 10%, Amil enjoyed an annual growth of 45%. In 1997, Amil's revenue exceeded $1.2 billion. All 7,000 employees of Amil are focused on identifying, winning and retaining the customer by exceeding the expectations of every customer, and every potential customer.
How have such outstanding results been achieved? For the past two decades, Dr. Edson Bueno, founder of Amil, has focused on developing the fundamental resource that he believes sets one company apart from others: the people who make up the company.
"It is not the bricks and walls that make a difference. It is the human beings that live in those buildings."
-Edson Bueno
Using this guiding principle, Dr. Bueno continually seeks out and hires people who are the best in their field and also share his emphasis on people. Amil has an in-house university that is available for all the employees to attend. Renowned speakers come to Amil to lecture on technology, management practices, and industry trends.
Dr. Edson Bueno, the chairman of Amil, is a strong believer in learning and teaching as a key to a successful operation and company. Amil has received global recognition for its considerable growth, marketing innovation and customer service by well known business leaders and consultants, including Peter Drucker, Tom Peters, Stan Rapp, and Regis McKenna.
"The only way to increase the wealth of a nation is to train and develop people."
-Edson Bueno
"Bueno's vision is training, his culture is training, his strategy is training, his life and passion and obsession are training."
-Tom Peters, On Achieving Excellence
Dr. Bueno's goal is to continue his success in the United States through a company that effectively uses and generates technology to automate paperwork, exchange data electronically and reduce bureaucracy. In concert with this technology, Amil focuses on being the best: in customer satisfaction, in service, in innovation, in the treatment of employees and, of course, in learning.